NAPIT approved · 24/7 call outs across Southampton & Test Valley jamie@testvalleyelectrical.co.ukGoogle reviewsFacebookInstagram
📞 Call WhatsApp Free quote
FAQs

Frequently Asked Questions

Can’t find what you’re looking for? Give us a call on 0800 980 3055 or send us a message.

What is an EICR and do I need one as a landlord?

An EICR is an Electrical Installation Condition Report.

Think of it as a health check for the electrics in a property — wiring, sockets, fuse boards, light fittings, and anything that forms part of the fixed electrical system.

It tells you:

  • Whether the electrics are safe
  • If anything is damaged or worn
  • What needs fixing and how urgently

An EICR outcome falls in either of two categories; “Satisfactory” and “Unsatisfactory”. As a Landlord you would require a “Satisfactory” outcome report in order to remain compliant. Observations on the report would determine the overall status and condition of your property electrical installation.

How much does an EICR cost and how long does it take?

An EICR will usually costs around £150-225 depending on the average 1-4 bedroom property size, and typically takes about 2–4 hours on site, after which you receive a report showing if anything needs fixing and you must complete any required repairs to keep the property compliant.

What areas do you cover in Hampshire?

We cover Southampton, North Baddesley, Eastleigh, Chandlers Ford, Romsey, Test Valley areas and beyond. We also cover East Wiltshire areas. If you are unsure if we cover your location, then please get in touch, and more than likely we can cover your location.

Do you offer emergency or same-day call-out services?

We as a business offer a 24/7 call out, and intend to accommodate and respond to all received Emergency and Same-Day call enquiries. Our response times to each case can vary during busy periods and operating locations.

What qualifications and certifications do your electricians have?

Our electricians are fully vetted and registered with the NAPIT Competent Person Scheme, hold ECS Gold Cards, and are City & Guilds qualified to the latest BS 7671 standards for both electrical installation and inspection and testing. All membership details, accreditation numbers, and supporting evidence can be provided on request.

What is involved in a fusebox/consumer unit upgrade and how much does it cost?

Our consumer unit (fuse board) upgrade service range from £625.00-£775.00 for typical 1-4 bedroom sized homes. This baseline price covers the installation of a modern, fully compliant consumer unit designed to improve the safety, reliability, and overall performance of your electrical system.

The final cost can vary depending on several factors, including:

  • Number of Consumer Units: Properties with more than one fuse board will require additional materials, testing, and installation time.
  • Property Size & Number of Circuits: Larger homes or those with an above‑average number of circuits may need a more complex consumer unit and extended labour.
  • Supply & Earthing Arrangements: Unique or outdated supply characteristics, earthing upgrades, or the need to correct existing issues can influence the overall cost.
  • Access & Installation Conditions: Limited access to the existing fuse board, tight spaces, or the need for additional remedial work can affect installation time and pricing.

Every upgrade includes full testing and certification to ensure your installation meets the latest electrical safety standards.

Do you do PAT testing? Who needs it and how often?

We do offer PAT Testing services. PAT testing is a quick safety check to make sure electrical appliances are safe. It’s mainly needed by businesses, landlords, and anyone responsible for workplaces or rented properties. There’s no fixed legal schedule, but higher‑risk equipment should be tested more often. Think office equipment every year or two, and construction tools more frequently - As low as 6 months. An annual re-inspection period is the typical baseline re-test frequency.

What payment methods do you accept?

We offer a wide range of convenient payment options to ensure a smooth and flexible transaction experience for all clients. All major payment methods are accepted with the exception of American Express. This includes:

  • Debit and credit cards (Visa, Mastercard)
  • Bank transfers
  • Contactless and digital wallet payments (Apple Pay, Google Pay, Samsung Pay)
  • Paypal

In addition, we offer partnering with third‑party financing providers to offer flexible payment plans for eligible purchases. These platforms allow clients to spread the cost over manageable instalments, subject to approval by the financing provider.

Do you provide guarantees or certifications on your work?

Yes — all work is certified and guaranteed. As a NAPIT‑registered electrical business, We issue the appropriate Electrical Installation Certificate or Minor Works Certificate, and where applicable I notify Building Control under Part P. My workmanship comes with a standard 12‑month guarantee, and all supplied materials include the manufacturer’s warranty.

Can you handle small jobs like adding a socket, installing lights, or minor repairs?

Absolutely — We handle all types of small domestic jobs. Whether it’s adding a socket, installing new light fittings, replacing accessories, or carrying out minor repairs, We’re happy to take on smaller tasks as well as larger projects. No job is too small.

What happens if my electrical installation fails my EICR?

If an installation does not pass an EICR, we provide a clear report outlining all observations and their classifications (C1, C2, or FI) - with photographic evidence where applicable. The cause of an unsatisfactory result can vary significantly — anything from a single cracked socket or damaged switch to a property requiring a full rewire. We can provide a quotation for any remedial work needed to bring the installation up to a satisfactory standard, and once all corrective work is completed, we issue a new EICR confirming compliance.

Do you offer home re-wires or services for new builds?

Yes — we offer full and partial rewires, as well as electrical services for extensions and new‑build properties. Our team manages everything from initial design and first‑fix installation through to final testing and certification, ensuring all work meets current wiring regulations and NAPIT standards.

Do you work on three-phase commercial premises?

Yes — we offer full electrical services at home, commercial and even industrial buildings, single phase or three-phase installations. We got it covered.

Can you sign off someone else’s electrical installation work?

We do not typically provide sign‑off for electrical installation work carried out by third parties on licensed projects, particularly where wiring has already been plastered over or buried, as this restricts the level of inspection we are able to perform. However, if we are contacted before any work begins, we may be able to offer a third‑party certification service. This is subject to strict conditions, which must be met in full before we can undertake any form of sign‑off. Such requests would be treated as a case by case basis, so contact us if you would like further information.

Give us a call or get in touch below

Contact Jamie directly for a free, no-obligation quote.